This Policy applies to customer information we collect through our website.
MedSymphony, LLC is committed to protecting the privacy of visitors to our website. This Policy will let you know how MedSymphony, LLC handles how we collect, use, disclose, transfer and store your information collected on this website. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
We collect your information from the following sources:
Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, insurance information, and credit and debit card information. When you place an order or request services on behalf of a third-party, we may collect information you provide us such as the name, address, and phone number of the third-party. For certain transactions, we may be required to collect information to comply with legal requirements, such as the name and address of your local pharmacy.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud. In addition, we may collect information from consumer reporting agencies or other service providers if you obtain certain financial products.
We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:
At times MedSymphony, LLC may make certain personal information available to our strategic partners or affiliates that work with MedSymphony, LLC to provide products and services, or that help MedSymphony, LLC market to customers. Personal information will only be shared by MedSymphony, LLC to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes or any other use.
The third parties with whom MedSymphony, LLC may share personal information include companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services and conducting customer research or satisfaction surveys. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.
The third parties may be located in the United States or anywhere else where MedSymphony, LLC may transact business.
Pixel tags enable us to send email messages in a format our customers can read, and they tell us whether the email has been opened. We may use this information to reduce or eliminate the number or type of messages sent to our customers. Web beacons are small graphic images or other web programming code inserted into a web page or email that count visitors to the Website, monitor how users navigate the Website, count how many emails that were sent are actually opened or count how many particular articles or links were actually viewed. Certain mobile service providers uniquely identify mobile devices and we or our third party service providers may receive such device information if you access the Website through mobile devises Certain features of our Website may require collection of mobile phone numbers, and we may associate that phone number to mobile device identification information. An embedded script is programming code that is designed to collect information about your interactions with the Website, such as the links you click on. The code is temporarily downloaded onto your Computer from our web server or a third-party service provider, is active only while you are connected to the Website and is deactivated or deleted thereafter.
As is true of most websites, we gather some information automatically and store it in log files. This information includes IP addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. MedSymphony, LLC may use this information in our marketing and advertising services.
In some of our email messages, we use a "click-through URL" linked to content on our Website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our Website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
On occasion, MedSymphony, LLC may send our customers and website visitors electronic communications, including but not limited to newsletters, bulletins, status updates, account verifications, or other communications such as marketing information. MedSymphony, LLC may also send information via email regarding website updates, general health information, or other general topics. You will be offered an opportunity to consent and/or opt-out of such communications where applicable. Certain communications, such as those related to website updates or account verifications may not be subject to an opt-out.
MedSymphony, LLC takes extensive precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
MedSymphony, LLC’s online services use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Internet Explorer, Safari or Firefox. Doing so protects the confidentiality of your personal information while it is transmitted over the Internet.
When you use some MedSymphony, LLC’s products, services or applications or post on a MedSymphony, LLC forum, chat room, or social networking service, if any, the personal Information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that Information is public. Please take care when using these features.
You can help ensure that your contact information and preferences are accurate, complete and up to date by logging in to your account at www.medsymphony.com. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if MedSymphony, LLC is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made to firstname.lastname@example.org.
Should you need to contact MedSymphony, LLC for any reason, including those regarding this Policy or any privacy concert, please contact us at:
If you believe that MedSymphony, LLC or anyone affiliated with MedSymphony, LLC has misused any of your information, please contact us immediately to report such action.
MedSymphony’s website is not designed for use by children. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have collected the personal information of a child under the age of thirteen (13), we will take steps to delete the information as soon as possible. A parent or guardian of a child under the age of thirteen (13) may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof. If you have reason to believe MedSymphony, LLC has personal information from an individual under the age of thirteen (13), please contact us.
We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction or inadvertent disclosure of your personal information. In the unfortunate event that your “personally identifiable information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by email, at our sole and absolute discretion, to the last email address that you have provided us in the most expedient time reasonable under the circumstances; provided, however, that delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
MedSymphony, LLC’s websites, products, applications and services may contain links to third party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices and we are not responsible for the privacy practices employed by any third-party websites. We encourage you to note when you leave our Website and to learn about the privacy practices of those third parties before submitting any personal information to such third parties.
MedSymphony, LLC is committed to protecting the confidentiality of any Social Security Numbers (“SSNs”) which we may receive in the course of our business. MedSymphony, LLC will take all necessary safeguards, including physical, technical, and administrative safeguards, in an effort to protect against any unauthorized access to SSNs. MedSymphony, LLC policy limits access to SSNs for lawful purposes only. Any unlawful use or disclosure of SSNs is strictly prohibited.
MedSymphony, LLC. either owns the text, photos and graphics on this website, including related copyrights, or has permission to use them. You have our permission to personally use or to copy any portion of this website, but not for profit or other commercial reasons. Any use or copying, other than for your personal use, is strictly prohibited under federal copyright law and may be subject to civil and criminal sanctions.
1910 Pacific Place Avenue Suite 7062
Dallas, TX 75201
Last Updated: April 10, 2019